Effective Date: 06/01/2024

We are committed to customer satisfaction. If you are not satisfied with a course, you may request a refund under the following conditions:

Eligibility

• Refund requests must be submitted within 7 days of purchase.
• The course must not have been fully accessed or downloaded.

How to Request a Refund

1. Submit a written request to info@tbgiweb.com.
2. Include proof of purchase and a detailed explanation of the issue.

Refund Process

• Approved refunds will be processed to the original payment method within 7 business days.

Dispute Resolution

For any disputes, contact us at info@tbgiweb.com before initiating a charge